Cancellation Policy

✨LATENESS/CANCELLATIONS: We hold your appointments just for you, and take time setting up a space that is necessary to your education. We ask that if you must RESCHEDULE to provide us with at least 6 hour notice. Cancellations within 3 hours of your scheduled session will not be refunded, and may not be considered for rescheduling. -If you are more than 10 minutes late we reserve the right to cancel your session. The session not be refunded. -If you are experiencing technical issues: Please call/message me directly- immediately (917-287-7527). Please have a screenshot/video clip of your issue, so I may help troubleshoot via my site provider, and engage with you on a different platform, or consider rescheduling. We do, of course, understand that unpredictable things occur, and will do our best to work with you to reschedule in the case of an emergency. Please communicate your needs. ✨ -Your payment reserves your booking time. All major credit cards are accepted. -If PayPal is your perferred method, we recommend you set up your account at www.paypal.com at least 48 hours prior prior to your desired time. There is a 24-48 hour window for Paypal to confirm your banking information. Online Sessions: Zoom links are automatically sent to the email address you provide. If you create a booking, and do not receive an email including a Zoom link within 30 minutes, please reach out to me directly. 917-287-7527 poleinprivate@gmail.com Best, Tamara, the Pole Tutor

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